OBD-II connection (power supply and vehicle data fetching) may not work correctly on hybrid vehicles.
It works OK provided that you're switched to your thermical motor.
Regretfully, we have no opportunity to fix it by means of software upgrades.
The only recommendation we can give to get stable power connection is to power the device from a cigarette lighter receptacle and only use OBD-II port connection when your thermical motor is on.
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